Instant crypto exchange platform ChangeHero stands out among the best crypto exchanges, offering a place where you can swap between more than a hundred cryptocurrencies at the best rates the market has to offer. On top of it all, it’s as easy as a pie, which makes it a perfect fit for users starting their crypto journey.
Sounds too good? Wait until you read all about how it works — it’s a simple solution to a complicated problem.
Why is ChangeHero the Best Solution for Everyone?
Being a crypto exchanger, ChangeHero comes with a host of benefits over traditional crypto exchanges. Compared to global crypto exchanges, ChangeHero offers a secure platform with an extensive product ecosystem and mobile accessibility, making it an attractive option for both retail and institutional investors. Here is the non-exhaustive list:
No Registration Required
Wasting valuable time on setting up a crypto exchange account is a hurdle that can stop you from starting crypto trading without registration. There are know-your-customer procedures and region restrictions associated with accounts and personal information. Not to mention, cases of sensitive data leaking from exchanges happen.
But it does not have to be so cumbersome: start a crypto exchange as soon as you go to changehero.io in a convenient calculator widget. You can check and choose rates, as well as see currencies available in the drop-down list. By clicking “Exchange”, you are immediately taken to the next step to continue.
It does not mean ChangeHero does not play by the industry’s rules. An important distinction is that for anti-money laundering purposes, the special risk scoring system assesses coin inputs, not the client.
Safe and Non-Custodial
You may already be familiar with this term from crypto lingo. Sometimes it is understood as “not holding your assets” but originally it refers to something that does not store a private key to your address. A private key is a secret part of the digital signature that lets the blockchain know you are the owner of the assets.
Standard crypto exchanges track and account for user balances but in reality, all assets are at risk of mismanagement or even a bank run. The recent FTX insolvency and bankruptcy show that nothing you let an exchange keep on your behalf actually belongs to you.
Crypto exchange security is crucial, especially for high-volume investors. ChangeHero addresses this by ensuring that you never share private keys with us, nor do we get access to your holdings, making it a secure and reliable option.
How do we address this? Since ChangeHero has no user balances, you never share private keys with us nor do we get access to your holdings. When you want to make a swap, you authorize an outgoing transaction from your wallet without compromising any data.
If you would like to double-check whether using ChangeHero is safe for your assets or personal information, take a moment to read an article on our AML measures and safety procedures.
Simple and User-friendly Interface
Centralized exchanges expect you to manage dozens of tabs, know how to read charts, and order books. Decentralized exchanges are even more complicated, with liquidity pools, routing, slippage, and whatnot. If you simply want to swap two cryptocurrencies, why should you need more than a couple of addresses?
While some platforms offer advanced trading tools that cater to experienced traders engaging in complex modes such as cryptocurrency margin trading, ChangeHero makes a crypto swap extremely easy, guides you through this process, and clearly communicates at what stage your exchange is currently.
Optimal Exchange Rates
When we say we provide the best rates, we’re not bluffing. Under the hood, there is an infrastructure that makes use of more than one crypto exchange, making real-time rate comparison and exchange routing possible. In other words, ChangeHero acts as a service that lets you make use of multiple exchanges and even DEXs) all at once. Did we mention no registration or KYC is required?
ChangeHero’s optimal exchange rates help minimize trading fees, making it a cost-effective choice for traders and cryptocurrency users.
The estimations you see in a widget on the main page are a result of rate scouring and routing, delivered to you in a second. Then you can pick between the two modes of exchange, but the principle of finding the best rate on the market persists. As a result, no time is wasted and no profit is lost.
Customer Support Heroes
You can’t have a customer-first service without a support team as qualified and experienced as ChangeHero’s. The specialists are online 24 hours a day, 7 days a week to make sure no question is left unanswered and no issue is unresolved. If you are only starting to make sense of crypto, do not hesitate to reach out to them should you have any questions — they can guide you through any time.
Over 200 Crypto Assets and Counting
Trading digital assets on a crypto exchange is only possible on so many markets, and flipping one altcoin for another can quickly get unnecessarily complicated. Leave the matching to the exchanger — ChangeHero will find the needed markets in a jiffy for no extra fee at all. Did you know that with 181 coins and tokens available for exchange at the time of publishing, the total number of pairs supported by ChangeHero is 32,580?
Available on the Web & Telegram
The best part about ChangeHero is that you can access it from any popular platform. There is, of course, a website accessible on desktop and mobile. However, if you dislike using an Internet browser or can’t access it for whatever reason, ChangeHero has a Telegram bot (@ChangeHeroBot) with extra features.
What are the Best and Fixed Rates? What is the Difference?
Speaking of, what are these two modes of exchange — Best Rate and Fixed Rate? And why are the estimated results different when you change those?
For the Best Rate, the estimation at the time of transaction is only approximate and can change in real-time due to the market conditions. To prevent the result from changing, using a Fixed Rate is advised because it freezes a reasonable exchange rate. The fee in a Fixed Rate exchange is slightly higher (0.7–1%) to cover potential price swings, but in the end, you are guaranteed to get as much crypto as in the estimate.
In short,
- Best Rate exchanges are recommended in a less volatile market. Alternatively, you can use it to take advantage of market fluctuations;
- Fixed Rate is better when the prices are rapidly changing if you would rather receive an exact sum.
What Makes ChangeHero the Safest Crypto Exchange for Beginners?
Problems with Centralised Exchanges
Custody
Centralized crypto exchanges are custodial. This means you have to trust your cryptocurrency and data to a singular entity.
Usually, you would have to deposit your crypto assets to the exchange to trade. Once you decide to exit the market, your crypto must be withdrawn from the exchange and sent to your wallet. A major risk that comes as a result of leaving your cryptocurrency in exchanges is the possibility of a security breach by hackers.
Data Breaches
When you register an account on an exchange, you need to go through KYC and provide personal information. There were many cases in which personal data collected during registrations fell into the hands of hackers.
In February 2019, Coinmama released a notice that there was a data breach that resulted in 450,000 email addresses and passwords leaking online. In the same year, the world’s largest cryptocurrency exchange, Binance was hit with a hack where 60,000 users’ KYC information got distributed in a Telegram group.
Hacking
For example, in 2019, hackers were able to gain access to Binance’s user’s two-factor codes and API keys. The exchange recovered from a $40 million loss, but its operations were still stopped for a whole week. Making things worse, it takes a lot of time to get the funds back if there is a hack.
Downtimes
Not to mention, centralized exchanges tend to get overwhelmed in high traffic and go into maintenance. It gets impossible to trade, making you miss out on price action, or withdraw the money.
Why is ChangeHero Secure?
If centralized exchanges are so faulty, is ChangeHero safe?
ChangeHero stands out among secure crypto exchanges by implementing robust security measures, including regulatory compliance and insurance policies, ensuring the protection of your cryptocurrency assets.
Non-custodial
ChangeHero is a non-custodial exchange platform. We don’t store users’ cryptocurrency, unlike centralized exchanges. The result of a swap is sent directly to the user’s wallet.
As there is no storage of user funds, there is no possibility of a security breach. Users’ private data is also secure since ChangeHero does not collect it to keep track of accounts. This fact makes the platform a safe crypto exchange option.
No registration or account
To exchange with ChangeHero, you do not need to use an account. This means no personal information is collected at any time you use the service. Besides, this saves you the hassle of logging in every time you would like to make a swap real quick.
Data breach is Impossible
And of course, these two facts save you from the headache that a data leak or security breach could happen. Since no funds or account information is stored on our side, there is nothing to hack or leak.
Resistance to Hacking
Therefore, ChangeHero has been working since 2018 without being hacked once. Unlike centralized exchanges which are attractive targets for hackers, ChangeHero is a safe crypto exchange platform.
How Does AML on ChangeHero Work?
According to the AML/KYC policy, we can ask a user to go through a KYC procedure if ChangeHero’s security system flags a transaction as suspicious. A user can go through with the exchange after contacting support and undergoing a KYC procedure.
What can be expected from the ChangeHero KYC procedure? Pretty much, the usual thing: a selfie with an ID and some information about the origin of funds. After completing the procedure, users can continue to enjoy safe crypto exchange.
Alternatively, they can decline and receive a refund unless there are reports about the involvement of the funds in criminal activity.
Where does ChangeHero Get Information on Criminals?
ChangeHero is a member of the Crypto Defenders Alliance (CDA), the initiative of industry professionals and blockchain analysts to combat cryptocurrency-related crime. The CDA maintains a blocklist of addresses participating in scams, fraudulent schemes, and money laundering according to the reports from law enforcement.
ChangeHero’s AML in Practice
In the lack of such reports, the service adheres to the best practices. Such was the case in January 2020. One of the users whose exchange was put on hold failed to pass a KYC procedure.
At the same time, they started leaving negative posts about ChangeHero to defame the service claiming their funds got stolen. For the duration of the incident, the funds did not leave the address that was generated for their exchange. Given the lack of official information and reputation damages, the refund had to be issued according to the Terms of Use.
There have been cases of successful reimbursement of defrauded victims with the collaboration of the XRPlorer team. The XRP was stolen using fake giveaways. Thanks to the collective effort of the teams, the funds were stopped by ChangeHero and returned to the owner after an official request.
How to Exchange Cryptocurrencies on ChangeHero?
To exchange cryptocurrencies with ChangeHero, you only need to take a few steps:
- Choose the currencies on the home page, amounts, and the type of exchange. Provide your wallet address in the next step and check the amounts;
- Double-check the provided information, read and accept the Terms of Use and Privacy Policy;
- Send in a single transaction the sum of the cryptocurrency you will be exchanging. Fixed Rate transactions have a 15-minute limit;
- From here on, we take over: checking the incoming transaction and doing the exchange as soon as it arrives.
- As soon as the exchange has been processed, your assets are on the way to your wallet.
Did something go awry? Don’t panic, ChangeHero’s customer support is available 24/7 in the chat on our website or through the email: [email protected].
Conclusion
Mass adoption of crypto is stifled by a high barrier to entry but with more user-friendly services like ChangeHero, more people get to enjoy the benefits of using cryptocurrencies. Even experienced traders will enjoy the simplicity of ChangeHero’s flow and the robust liquidity of multiple centralized and decentralized exchanges.
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