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ZimbabweWhat we offer
Reasons to buy crypto
Emerging Asset Class
Cryptocurrencies are getting increasingly recognized as a novel asset class. By owning crypto, you can boost your portfolio diversification.
Unstoppable Value Transfer
Cryptocurrencies are a way of transferring value anytime, anywhere, at fees lower than banks and remittances offer.
Growth Potential
While the risk for crypto assets is high, the reward factor is even higher. HODLing for long term is almost guaranteed to result in eventual returns.
Self-custody
Your assets belong to you as long as you keep your private keys secured. No one can confiscate or freeze your funds.
How to buy crypto
FAQ
Most Asked
About ChangeHero
About Transactions
Buy and sell crypto
AML and KYC
Most Asked
I have an issue with fiat purchase/selling crypto for fiat.
All orders that involve fiat purchases are handled by ChangeHero's partners.
- To resolve an issue with selling crypto, contact Mercuryo's support: [email protected]
- To resolve an issue with selling crypto, contact FinchPay's support: [email protected]
What is with my order? I get "No transaction found" error.
The order is no longer available for viewing if the user changes their browser/cookie files or starts using VPN. Users can always inquire about the order status in our live chat, we are available 24/7.
My deposit is confirming for too long. Will the funds be exchanged eventually?
If the deposit eventually gets on chain and gains confirmations, your funds will be exchanged regardless of the confirmation time. For BTC for example it can take days if the funds were sent with a low network fee.
About ChangeHero
What is ChangeHero?
ChangeHero is a leading instant crypto exchange platform. You can convert Bitcoin, Ethereum, Litecoin, and over 200 crypto assets fast and securely using our service. We find the Best Rate in the market from 10 top crypto exchanges and DEXs for your crypto swap for a low fee. On the ChangeHero website, you can also buy crypto with a credit card or debit card and sell it for fiat.
About Transactions
How fast can the exchange be processed?
Exchanging the crypto usually ranges from a minute to fifteen minutes depending on the blockchain. Some blockchains have the capability of processing the transactions quicker whereas others need a bit of time to create the blocks.
Buy and sell crypto
Can I buy crypto with a credit card?
Yes, you can buy crypto with USD and EUR. You can simply pay with your credit or debit card.
Can I sell crypto on ChangeHero?
Yes, you can sell Bitcoin, Ethereum, and many other popular cryptocurrencies for fiat currency on ChangeHero.
What are the minimum and maximum limits to buy crypto?
Please note that our partner FinchPay powers the purchase feature of cryptocurrencies on ChangeHero. The limits are as follows:
The Minimum amount is €50.
Maximum buy per transaction €10,000.
What are the minimum and maximum limits to sell crypto?
Please note that our partner Mercuryo powers the purchase feature of cryptocurrencies on ChangeHero. A popup will inform you about the maximum and minimum amounts for each cryptocurrency before you commit to a purchase.
Can I buy crypto with PayPal?
ChangeHero doesn’t support payments made via PayPal.
AML and KYC
What is the AML and KYC Procedure?
AML refers to anti-money laundering measures and regulations. KYC stands for “know your customer”, a procedure that implies customer's identity verification.
To complete the KYC procedure, follow the instructions on the screen. You will be asked to take a selfie and take or provide a photo of a government-issued ID (ID card, driver's license, etc.).